How To troubleshoot Secure Connection Failed Error in Mozilla Firefox

 Security is not a product but a process!!

A  secure connection leads to secure communication. Similarly, when a site requires establishing a secure connection with your computer, which is essential for unhindered communication. Mozilla Firefox cross-checks the Website certificate and connection method to ensure the complete security of data and communication. If Firefox does not find the Connection secure and cannot establish a network, it pops up with “ Secure Connection Failed” or “Did not connect”.

Secure Connection failed

The page showing this error also includes the description of the error and the option to report it. It consists of no option to add a security bypass to this type of error. But gives information about the authenticity of the received data and asks to report the owner about the problem. 

Did not connect: Potential Security Issue

This type of error page includes a description of a potential security threat with an option to report and an advanced button that gives the error code and technical details. It also does not have any security option except to visit a website.

 

Tweaks to Troubleshoot “Secure Connection Failed” Error in Mozilla Firefox

• Check Firefox SSL Settings

1.     In the “Address bar”, write “ About: Config” and then press “ Enter”.

2.     Pop up of “This might void your warranty” will display then select “I’ll be careful, Promise.”.

3.     Type security.ssl.enable_ocsp_stapling in search box.

4.     Now try to connect the website, and still, you find the same problem, then move to step 2.

• Check Firefox Proxy Setting

You might get this type of error if your computer is connected with a proxy.

1.     Select “Tools” from the Firefox menu bar, and then select the option   “Tab”.

2.     Now select the “Network” tab from the “Advanced “ panel.

3.     Now select the “setting” button in the connection field.

4.     You will notice a pop on the screen showing “Connection settings”.

In the connection setting, check the type of active proxy configuration. If the PC is at the manual proxy, check for all the protocol fields and modify it to the best possible settings. If you face any problem while practising these steps, it is strongly advised to contact the network administrator.

If you find that PC does not select for Manual Proxy Connection, then do not alter the settings, close the window, and contact the person who handles it. 

• Check website SSL Configuration

Indeed, Firefox triggers “Secure Connection Failed “ or “Your Connection is not Secured” if SSL is not installed correctly.

The website’s SSL configuration/installation can be checked from here: 

• Test Firefox Browser

Sometimes users encounter this error when Firefox finds this network connection dangerous or unworthy. This is why Firefox checking is necessary, and if Firefox approves the site, it means that the SSL connection is excellent.

A quick view of SSL

 Secure Socket Layer(SSL) is a cryptographic protocol that allows users to communicate securely on the web. A website that uses HTTPS:// in its URL  is treated as secure.

When Firefox does not find the website secure and worthy,  it indicates an error message “ Secure Connection Failed”.